The hotel offers amenities for your comfortable stay and unforgettable experiences
Free Wi-Fi
Free parking
Baggage storage
24-hour services
24-hour reception
General
Smoking allowed in designated areas
Free Wi-Fi
Parking
24-hour reception
Baggage storage
Sports & Fitness
Tubing
Fitness studio
Guest Parking
Electric kettle
Services
Dry cleaning
Tours/Ticket assistance
Dining
Restaurant
Poolside snack bar
Free breakfast
Spa & Leisure
Outdoor swimming pool
Garden area
Spa & wellness center
Sauna
Steam room
Treatment room
Room features
Sitting area
Dressing area
Terrace
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Plot 30, Masaba Road,
Mbale,
Uganda,
Eastern Region
Map view
Plot 30, Masaba Road,
Mbale,
Uganda,
Eastern Region
City landmarks
Sisiyi Falls
1.4
mi
Mbale City Church
3400 ft
Mooni Church of Uganda
3500 ft
Mount Elgon
1.4
mi
Church
St Austine Catholic Church Mbale
4800 ft
St. Austins catholic Parish
4800 ft
Uganda Martyrs' University
5100 ft
Mooni Catholic Church
1.2
mi
City Victory church
1.3
mi
later reign church
1.3
mi
Market
Mbale Central Market
1.3
mi
Impact Ministry church
1.3
mi
Elgon Cinema Hall
1.3
mi
Club Eltanjia
1.3
mi
University
Uganda Christian University Mbale
1.5
mi
Faith Cathedral
1.3
mi
Kumi Rd Market
1.3
mi
Saawa
1.3
mi
gospel assembly church
1.4
mi
Miracle Revival Fellowship Pentecostal Church
1.4
mi
St Andrews Cathedral
1.5
mi
Livingston International University
1.6
mi
Chapel
1.5
mi
Catholic Church
1.5
mi
Covenant Church
1.6
mi
Nauyo Salvation Army Church
1.6
mi
Deliverance Church Mbale
1.6
mi
Mbale Church of Christ
1.6
mi
Busamaga cathedral
1.8
mi
Nearby
Uganda Wildlife Authority HQ
1000 ft
Restaurants
Mount Elgon Hotel Restaurant
200 ft
Plot 30 Masaba Road
Reviews and Ratings
Feedback from previous guests about their experience.
60%
liked the hotel and would stay again
6.0/10
Guest rating
Rooms
8.8
Location
8.8
Service
7.8
Dining
8.2
Guest reviews
6.0/10
based on 5 reviews
7.5
7.5/10 based on 12 reviews
Abraham
United States of America,
March
2025
5.6/10
My stay at Mount Elgon Hotel & Spa in Mbale was lovely overall. The charming old building had so much character, and the staff were friendly and attentive. However, my arrival was rocky due to a booking mix-up, which put a damper on my first night. Despite this, I appreciated the manager's efforts to rectify the situation and make my stay enjoyable.
Rooms
10.0
The rooms were beautifully appointed with no clutter, reflecting true Ugandan style. I really appreciated the care taken in the design.
Service
8.0
The staff's professionalism was impressive, and they really went above and beyond to ensure I had a good experience, especially after the initial hiccup.
Location
9.0
The hotel is set in a great area of Mbale, surrounded by beautiful gardens that gave me a perfect spot to relax and enjoy nature.
Dining
10.0
Dining at the Masaba restaurant was a treat. The food was fresh and well-prepared, and I particularly loved trying regional delicacies like Malewa.
Facilities
9.0
The facilities were excellent, with a spa, swimming pool, and conference facilities. It felt like a well-rounded place catering to various needs.
Les
United States of America,
March
2025
5.6/10
My stay at Mount Elgon Hotel & Spa was quite enjoyable, marked by beautiful surroundings, attentive staff, and delicious food. However, I encountered an issue with my booking that caused a bit of a rocky start. Overall, I appreciated the experience and hope to return.
Rooms
8.0
The rooms were clean, comfortable, and beautifully appointed, featuring stunning views of the Wanale mountain range. I noticed they seemed recently renovated, which was a nice touch.
Service
8.0
The staff were friendly and professional. even though I had an initial hiccup with my booking, they worked hard to make my stay enjoyable. They seemed genuinely dedicated to providing excellent service.
Location
9.0
Set in a picturesque area of Mbale, the hotel has expansive grounds with beautifully maintained gardens. The location provides a cool respite and a wonderful atmosphere for relaxation.
Dining
8.0
I really enjoyed the food at the Masaba restaurant. the home-made ice-cream and local cuisines were especially good, all freshly prepared and well-presented.
Facilities
8.0
The hotel facilities, including dry cleaning and tours/ticket assistance, added to the convenience of my stay. The gardens and pool area were perfect for unwinding.
David
United States of America,
February
2025
6.4/10
I had a great time at Mount Elgon Hotel & Spa! The ambiance was chill, and the staff were super friendly. However, I faced a hiccup with my booking upon arrival, which was a bit of a bummer. Otherwise, my stay was comfortable and nice.
Rooms
8.0
My room was comfy and well-equipped, with air conditioning and a fridge, which made my stay enjoyable.
Service
8.0
The staff were genuinely keen to please, always ready to help and ensure I had a good experience.
Location
8.0
Set at the foot of the mountain, the hotel is in a great area of Mbale, with beautiful gardens around.
Dining
8.0
I enjoyed the meals at the Masaba restaurant, especially the local cuisines prepared by the chef.
Facilities
7.0
The pool was nice and refreshing, though it got busy on weekends. The gym could use more equipment, and the spa needs some development.
Henry
United States of America,
February
2025
6.4/10
My stay at Mount Elgon Hotel & Spa in Mbale was quite nice. The charm of this historical hotel is palpable, set against a beautiful backdrop with fantastic mountain views. While most aspects were wonderful, my arrival was marred by a booking issue, although the hotel staff handled it well and ensured I was taken care of during my stay.
Rooms
10.0
I loved the beautiful old building, full of character, and my room was impressively neat without any clutter.
Service
9.0
The staff were fantastic, paying great attention to detail and ensuring I had a pleasant experience despite the booking mishap.
Location
10.0
The hotel is situated in a lovely area of Mbale, with easy access to local attractions and stunning views of the surrounding mountains.
Dining
9.0
Dining in the Masaba restaurant was enjoyable; I particularly loved the local delicacies, especially the Malewa.
Facilities
8.0
I appreciated the pool and sauna, and the conference facilities seemed well-maintained.
Stanley
United States of America,
January
2025
6.2/10
I recently stayed at Mount Elgon Hotel & Spa in Mbale, and it was a mixed bag. The grounds are spacious and have stunning views, and my room was very comfortable. However, my experience was soured by a frustrating issue with my booking at first. Despite the hiccup, the service team did their best to turn my stay around and make it enjoyable.
Rooms
8.0
My room was spacious and the bed was super comfortable, plus the air-conditioning worked like a charm.
Service
6.0
The staff was friendly and tried hard to help after my booking mix-up; that said, it added stress to my check-in.
Location
8.0
The hotel is set in a lovely area of Mbale with beautiful views over the ranges.
Dining
6.0
I enjoyed the breakfast buffet, which had a great variety. However, there were some menu mix-ups at dinner.
Facilities
9.0
The pool area was clean and well-maintained, making for a relaxing spot to unwind.